Hi-Tech

For Most Businesses, Being Back Up Tomorrow is Not Fast Enough

Computer and Printer OEMs, as well as manufacturers of Copiers and other Office Equipment face a considerable challenge extending their parts supply out to their customers. The same holds true for data and voice networks.

While the use of VARs, authorized distributors and online store fronts have helped bridge this gap, for the OEMs best customers this may not be enough as they cannot tolerate any down time. Transaction systems operate 24/7, and the days of “9 to 5” are long gone. Weaned on the internet, email, cell phones and PDAs; today’s business professionals demand uninterrupted connectivity and information flow.

When 1 or 2 computers in an office fail, or the high volume copier or printer goes down, office productivity can fall to unacceptable levels. Deadline proposals and contracts that were in the middle of being finalized or printed grind to a halt, and being back up the next day is not soon enough.

This demand can only be satisfied by same day deliveries, which in turn with literally millions of customers spread across the country, requires innumerable forward stocking locations. As the OEMs are in the business of making and selling products and solutions, this often falls to the resellers and distributors, many of which are smaller business without the capital needed to build such networks.

With over 200 forward stocking locations and 450 service partners, whether it’s a mouse or a mother board; a server or a switch, fuser or a cartridge; we have the infrastructure that you need to make sure that your parts are already in market and can be delivered the same day on a moment’s notice.

We can re-supply your techs, or deliver right to your customers, and our online system makes it easy to check and manage inventory levels.

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