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Distribution Center Southern California
Defendants Were Named as Part of "OPERATION COPY CON"
Allstate Business Distribution Center, Inc., based in Southern California, and doing business as Primary Distribution Center (Primary), and its owner, Robert Matz, have agreed to settle federal charges that they engaged in deceptive sales practices in connection with the sale of non-durable office supplies. Named as defendants in "Operation Copy Con," the Federal Trade Commission alleged that the defendants duped consumers into accepting and paying for office supplies. In addition, the Commission approved the filing of an amended complaint against the defendants to reflect that the defendants engaged or assisted and facilitated others who engaged in the alleged deceptive practices. Under the terms of the settlement, the defendants are prohibited from engaging in the deceptive acts detailed in the amended complaint, whether acting on their own or in concert with others, and are required to pay $10,000 in consumer redress.
The FTC filed its original complaint against the defendants in September 2000, as part of "Operation Copy Con"-- a multi-agency effort to crack down on bogus office and maintenance supply telemarketing schemes that targeted large and small businesses and non-profit organizations. The original complaint alleged that the defendants, in connection with the sale of non-durable office supplies, principally photocopier toner and dry ink cartridges, made false representations to induce consumers to purchase and/or pay for office supplies. In the amended complaint the FTC alleged that the defendants engaged or assisted and facilitated others who violated the FTC Act by misrepresenting that they were the regular supplier or were associated with the consumer's regular supplier or the manufacturer of the photocopier; that the toner supplies had been ordered by the consumer; and that the consumer would be charged the same price they had been paying for the toner.
In addition, the amended complaint alleged that the defendants engaged or assisted and facilitated others who violated the Telemarketing Sales Rule (TSR) by making false and misleading statements, failing to disclose the identity of the seller, and failing to disclose the sales purpose of the call.
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