Product Distribution Center

The Federal Trade Commission, in cooperation with the attorneys general of North Carolina, Virginia, Wisconsin, Oklahoma, Oregon, and Illinois, today announced nine FTC, state, or joint FTC/state law enforcement actions and six Assurances of Voluntary Compliance (AVC) designed to protect consumers nationwide from unscrupulous cold callers and telemarketing fraud. In addition to bringing these cases through the federal-state "Operation Ditch the Pitch," the Commission is launching a consumer education campaign, including a redesigned Web site on telemarketing fraud (www.ftc.gov/telemarketing) to help consumers tell the difference between con artists who use cold calls to defraud them and legitimate telemarketers.
Today the FTC and its state partners took action against the following companies and individuals: 1) Membership Services, Inc. (MSI), and its president James M. Schwindt, of Delaware and San Diego, California; 2) Farpoint Services International, Ltd.; Garrison Corporation, Inc.; American Card Services, S.A. (ACS); Hyperion LLC; Consolidated Group of Companies LLC; Roberta Galway, a.k.a Robin Galway and Robin Arcand; and Phillip Arcand, of British Columbia, Canada, and Las Vegas, Nevada; 3) Icon America, Inc. (Icon), and its principals Mete Suatac and Jonathan Parks, of Swanton, Vermont and Hollywood, Florida; 4) R&R Consultants, Inc. (R&R), d/b/a Consumer Alert, Peace and Quiet, Coast to Coast Cost Benefits, Inc., and Consumer Information Services; and its corporate officer, Reuben Ross, of Montreal, Canada; 5) Millennium Industries, d/b/a Premier Consumer Services (PCS); and Anthony V. DeAngelis, of Mesa, Arizona; 6) Tungsten Group, Inc.; and Tungsten Group II (both d/b/a American Savings Discount Club); and Robert J. Demellweek and David Vincent Jensen, of Portsmouth, Virginia, and Largo, Florida; and 7) The Pendleton Group, Inc. (Pendleton), d/b/a Product Distribution Center and Lakeshore Industries, and its principal, James C. Caouette, of Carson City, Nevada, and Huntington Beach, California. The complaints address cases of credit card loss protection fraud, advance-fee credit fraud, and the fraudulent sale of toner and office supplies to small businesses.
The FTC filed independent actions against R&R, Icon, ACS, PCS, and Pendleton. Filing jointly with the FTC, the states of Virginia, North Carolina, and Wisconsin are co-plaintiffs in the complaint against ASDC. The state of Illinois is co-plaintiff with the FTC in the complaint against MSI. In addition to the FTC and FTC/state complaints, the states of Oklahoma and North Carolina took separate actions against R&R, and the states of Virginia and Oregon filed Assurances of Voluntary Compliance against six additional defendants as part of the federal/state operation targeting cold call telemarketing fraud.

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